Business terms
Some of our fish are in their original collecting region in order to keep their natural conditions as long as be possible, once our clients make an order, we bring it to our main water house in Bogotá, Colombia´s capital, where we check their conditions and prepare everything for delivery. So is very important to receive the order of order at least one week in advance, if it´s possible two weeks will be better.
We design an specific packaging according to the final destiny of the order, many issues are evaluated as weather, delivery lead time, fish species requirements.
The minimum order is 100 kg, that is about 11 boxes. The airlines calculate the freight cost with 100 kg as the minimum chargeable weight.
• We require 100% advance payment by Wire Transfer. Payment must be received in our account before we ship and it must cover cost of goods, packaging cost and exports documentation charges, The freight will be charged to the importer also. For regular customers credit facilities can be given.
• Specific freight rates for your shipment will be calculated and discussed with you prior to the delivery of your order. Accurate freight quotes requires the airport code where you will receive your order.
• Prices of every product can be changed any time without notice and will be advised in our next offer or new stock/price list.
• The Final DOA Report if needed must be submitted within 24 hours of shipment arrival.